Safety:

1. 1 meter dive board railings:  Added railings to the dive boards to enhance safety

2. Initiated preparation of safety net below the 1M dive boards​

3. Pool tiles:  Replaced chipped/cracked tiles to reduce risk of injury

4. Pool deck:  applied special adhesive coating to improve traction and reduce slips and falls

5. 5M dive tower:  repaired the concrete heaving and holding railings (required to host FINA dive competition)

6. Customer Service Desk:  raised the height of the plexiglass and closed in gap at bottom behind desk to prevent injury

7. North entrance:  mud-jacked uneven cement tiles to reduce risk of tripping and falling

8. Training Pool High Performance dry land:  replaced the flooring to reduce risk of injury to athletes

9. Addition of handrail on LifeMark stairs 

10. Secured snow removal contractors 

11. ​Acquired a 4th AED to ensure we always have a minimum of three in their designated locations 

12. Updated Chlorine Emergency Response Plan

13. Replaced HPST aquatic matting that had started to lift creating a safety hazard 

14. Added extra rotations from Duty Managers to those same areas of the pool deck

15. New online Incident and Accident reporting system implemented

16. Added customized netting to the mechanical level access stairs by the dive tank; uncovered stairs were posing as a safety hazard to sport partner athletes using dive tank training area

17. Continued to review Facility Emergency Response Plans with Sport Partners at AGM

 

Employee Safety:

1. Launched a staff cyber security awareness training program for staff to reduce risk of successful cyber attacks

2. ​Launched a Sharepoint 101 training course for staff

3. Started the process of launching our own internal help desk, incident management, asset management software

4. ​Completed Job Hazard Assessments for all positions 

5. Monthly workplace safety inspections completed by the OH&S Committee

6. Added several cameras to areas where staff were experiencing harassment issues on the pool deck

7. Conducted Ergonomic Assessments amongst staff as needed 

 

Sustainability

1. Initiated preparation of an energy audit

2. Introduced recycle program for beverage containers

 

Technology

1. Developed a new reserve fund policy to ensure that the facility has allocated sufficient capital for all future projects
   and contingencies

2. Created a new business scorecard to measure the performance of the organization as it relates to our strategic goals and facilitate business making decisions